Restrictions have been lifted across the UK, but healthcare settings, such as our Primary Care Network, are still to follow guidance to prevent the spread of the Virus. Staff still continue to isolate from work when they have a positive result, or have been in contact with someone known to have the virus, and masks are still mandatory for all who visit us (unless exempt)

Full details of this guidance can be found at

If you are seeking further information on the Covid-19 Vaccination please follow the link below.

Covid-19 Vaccination


Main Symptoms
  • High temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • New, continuous Cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • Loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

If you have one or more of these symptoms please seek advice from NHS 111 Online or call 119. Self-care guidance is available on the NHS website for people who have mild Covid-19. This extensive guidance is helpful for those who have coronavirus and are in need of self-care advice.

For further guidance relating to Coronavirus (Covid-19) please visit NHS.UK. Government guidelines have continually changed. Please check for further updates.

Anyone over 18yrs who has been experiencing COVID-19 symptoms for 14 days or less may be eligible to join the PRINCIPLE trial, a nationwide clinical study from the University of Oxford to find COVID-19 treatments that can be taken at home.

What you need to do

If you have any of the main symptoms of Covid-19:

  • Please do not visit us, contact us via eConsult or by calling 01273 480888 – We will be able to arrange a face to face appointment with a clinician if needed following your assessment or telephone consultation
  • Wear a mask,  face coverings are still mandatory in our healthcare settings
  • Get Tested if you have COVID-19 symptoms, and stay at home if positive

Self-care guidance is available on the NHS website for people who have mild Covid-19. This extensive guidance is helpful for those who have Covid-19 and are in need of self-care advice.

Covid-19 Proof of Recovery Letter

Proof of recovery for travel following Covid-19 cannot be obtained via our GP Practice. Patients can view their recovery status using the NHS App, which will provide a QR code for travel, or call 119 for a paper copy.


Download the app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you will need to have a form of ID (passport or driving licence) to hand.



How we are minimising the risk of infection and where you might be seen

We have repurposed our sites throughout the pandemic, creating safe sites for vulnerable patients to attend appointments whilst directing resources to one site for patients who are symptomatic or have tested positive. We also continue to run Covid vaccination clinics for our patients.

Where you might be seen may depend on the appointment you have, who you are seeing and the need to minimise the risk of spreading the virus. As such we still have the following in place:

  • River Lodge – For patients who have tested positive or are showing symptoms
    A small marquee is situated in our staff car park. This area is set aside for GP assessment of patients with Covid symptoms. Patients will have booked in with us or by NHS 111 prior to attending. This offers privacy to patients travelling on foot or by car to be assessed by a clinician in full PPE. Note: This facility is not being used to test for the virus.
  • River Lodge / Anchor Field / St Andrew’s – Are now open to patients once more, masks are still mandatory in all our practices (unless you are exempt)
  • School Hill – Has recently become our hub for Specialised Services – majority of which are to be booked in advance. We no longer have reception staff at this site, so all patients with walk in enquiries need to visit another site. (This is with exception of our under 25’s Circle Room clinic on Tuesday afternoon and our Mental Health support group held Thursday afternoon – starting 31st March 2022) Again masks are still mandatory in all our practices (unless you are exempt)

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