We have had to change and adapt out working practices to accommodate the need to contain the Virus, reduce the risks to patients and staff, and allow us to continue to provide a service to our community.
Among many other things we have re-purposed our surgery sites, extended time between appointments so that facilities can be thoroughly cleaned after every use, and introduced new technology to include video consultations.
Our Team have come together to face the challenges head on, supporting one-another and ensuring patients have been able to access healthcare when truly needed.
To best contain the virus we have had to close our doors, only permitting those with pre-booked appointments into our surgeries.
We have been adapting the use of our surgery sites throughout the pandemic. We have introduced a ‘Hot Site’ for symptomatic patients, made use of ‘drive-thru’ facilities to offer more appointments and added video intercom systems to our entrances for patients to sign in with reception.
Further details on how our individual sites have been used can be found below.
The ‘Hot Site’ is operational in Lewes, at River Lodge Surgery.
Patients showing symptoms, whom NHS 111 feel require further assessment, will be given a GP appointment time to attend. The GP, dressed in PPE equipment, will meet patients outside the surgery in the assessment marquee (‘Drive-Thru’). Patients can be assessed in their car.
Initial assessment will require the GP to measure pulse, oxygen levels and breathing rate. This allows the GP to rapidly and safely check patients and decide who needs:
This facility is not being used to test for the virus.
Patients not thought to be at risk of having active Covid infection, but needing face to face assessment for any other conditions will be given a GP appointment time at one of our ‘cold sites’.
We understand that people with ongoing conditions will be concerned at this time.
Our patients with ongoing conditions should have a good idea of how to manage their condition and sufficient supplies of medication. Please continue to manage your condition as pro-actively as you are able.
We are slowly starting to reintroduce some chronic illness reviews, patients to whom this is relevant will be contacted. If you are worried about your condition, please contact us, or your nurse specialist. If your condition is stable, your next review can be delayed. If you need blood tests these will be arranged as usual.