Further Information on how to access our services at this time
Providing NHS services
Stay alert – Control the virus by staying home as much as possible, working from home if you can, limiting contact with other people, keeping a distance from people not in your household and by washing your hands regularly.
If you have any of the main symptoms of Coronavirus
You can book your free NHS test here.
Your COVID recovery, provided by the NHS. offers expert information to help you look after your mental health and physical health when recovering from Coronavirus. It’s also got a helpful section for family, friends and carers who are helping loved ones recover.
For further guidance relating to Coronavirus (Covid-19) please visit NHS.UK.
Government guidelines however are changing rapidly. Please check Gov.uk for further updates. You will also find information here relating to shielding, as well as employment, should you have any health concerns regarding Coronavirus risks in the workplace we advise discussing your options with your employer.
To ensure the health and safety of our staff and patients the doors to the surgery remain closed to walk in enquiries. Please do not let that discourage you from contacting us.
If you are asked to attend the surgery for a pre-booked appointment
We are working at a reduced capacity, and are prioritising our patients to ensure those that need to access vital services can.
Many minor ailments can be dealt with at home, or by alternative routes such as seeking advice from your pharmacist or using ‘over the counter’ remedies for simple conditions such as conjunctivitis, hay fever, rashes and piles. In seeking out these alternatives, where appropriate, you can help us work more effectively.
111.nhs.uk. is a good resource if you are unsure if your minor ailment requires GP attention.
Call 999 for emergencies such as
Further Information on how to access our services at this time
All appointments are to be arranged over the telephone.
You will be asked a brief description of the issue in order to ascertain which clinician is best to deal with your care. In most cases you will be offered a call back, this may be the same day, or within a week depending on the issue and demand on our services that day.
If following the telephone triage assessment the clinician feels you need to be seen face to face they will offer an appointment to come into surgery.
If you are asked to come into surgery at this time we may require you to attend a different site than you are used to. This will be made clear at the time of booking.
These sites include
Repeat medication can be ordered via
We would expect requests to be processed within 3 working days, but please allow a little longer at this time. Once processed, your prescription will automatically be sent to your nominated pharmacy.
Please only order what you need. Stockpiling medication risks other patients by depleting availability. Emergency supplies of your regular medications may be obtained from your pharmacist in some circumstances.