What is a Digital Ambassador?

A member of Foundry staff who is there to help and guide patients in accessing and using NHS online services and other digital health tools. 

Who are our Digital Ambassadors at Foundry?

Alice Campbell

Healthcare Assistant


Alice has been with Foundry since June 22.


As a Digital Ambassador she hopes to build patient confidence online in order to improve their health outcomes.


Her main areas of interest are: Increasing patient use of the NHS App and upskilling hypertensive patients to monitor their Blood Pressure readings online.


Anything you need help with from shopping online to setting up a contact on your phone , she is here to help. 

Sarah Caulfield

Wellbeing Lead and Social Prescriber (Under 65yrs)


Sarah has been with Foundry since February 2020.


As a Digital Ambassador she hopes to take technology to our social groups to encourage patients to use the internet in a safe secure environment and offer them the help they need.


Her main aim is to encourage patient use of the NHS App to find out more about medical conditions, to order prescriptions and send messages to the surgery. As well as assisting patients to develop their skills online to access other services, such as Shopping and Banking.

Who is this service for?

Any patient in need.


What can a Digital Ambassador help with?

> How to get online and find help with the services they need
> Help with online shopping
> Help setting up access to NHS app
> Help monitor health online
> Set up, register, log in
> Access patient record
> Order repeat prescriptions online
> Using NHS app on a computer
> Set up My Health and Care Record through NHS App
> And More

How can you access this service?

T: 01273 480888 (After 11am)
E: sxicb.esx.foundryhealthcarelewes@nhs.net


Alternatively drop in to our regular Social Group held Monday 10am to 12pm, at St Mary's Church room, Ringmer


How will you be contacted and where will you be seen?

One of our Digital Ambassadors will contact you initially via telephone or email. You may be asked to attend one of our surgery sites or the social group detailed above

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