All patients will complete a request to the Practice. This could be through the website or with the help of a receptionist when they call or visit in person.
Completing a request is the best way for our clinicians to start your patient journey. Our request form, designed by GPs, gathers the information needed for your care. It also allows us to make the most of our whole team and resources.
Easy Access is the name we have given our process of completing a request via the website (through Anima)
We encourage everyone to send an Easy Access request via our website if they can.
We know not everyone will be able to do this. Patients are still able to call or visit us if they need to. Our reception teams will complete an Easy Access request on their behalf.
More people using our website to complete a request will mean the phone lines will be less busy. This will improve access to those that need to contact us by phone or with an urgent matter.