Providing NHS services
Providing NHS services
Easy access at Foundry: Make a new request Click here to learn more Click here to see how it works
SystmOnline, our patient online service, allows you to:
• Order Repeat Medication
• Book Routine Blood Tests
• View Test Results
• Request access to / View your Electronic Medical Record (EMR)
• Request changes to your address and contact details
Once registered, you can access the above services by logging in to SystmOnline. You can also download the SystmOnline App for use on your smartphone or tablet.
Our online services are there to assist you to take control of your health with ease. If you can’t find what you are looking for through our online services, try contacting us through Anima.
If you do not have access and wish to register for this service.
Please read our Patient Leaflet and complete our online Registration Form (A printable copy of this form can be found here)
We may request to see two forms of identification from you to process your registration.
• One form of ID confirming who you are, such as a driving licence or passport
• One form of ID confirming your registering address, such as a utility bill
Please contact our team if you are unable to provide proof of identity or address. E. sxicb-esx.foundryhealthcarelewes@nhs.net, they will be happy to assist you.
People over the age of 16 can access their GP health record on the NHS App, NHS Website and SystmOnline. This allows you to see new information added to your record. This includes consultation notes, test results and letters.
Accessing your GP health record can help you to understand and manage your health. without having to phone or visit your GP surgery.
You may already have access. To check if you do, click ‘View your GP health record’ in the NHS App.
If you don’t have access yet, then speak to our reception team.
For further NHS App help visit nhs.uk/helpmeapp
Care givers of young people can request access to their young person’s online health record until the age of 16. This is known as ‘Proxy Access.’
This allows access, through our digital services to:
• View the young person’s health care information
• Order the young person's repeat medication
• Book appointments online on the young person's behalf.
To offer young people confidentiality and privacy we follow NHS Guidance. This means we will disable access to a young person's health record on their 11th birthday.
Access can be re-enabled up until the young person turns 16. In some circumstances beyond the age of 16. Please read on for further information.
Note: Your young person will need to be a registered patient at our practice. The care giver does not have to be a registered patient at the same practice. They must be registered for online services on the GP system, and use their own login credentials.
Please complete our proxy access form
Return your completed for to our Admin Team via email, sxicb-esx.foundryadmin@nhs.net
Or hand in to reception at any one of our practice sites.
Contact our Admin team on 01273 480888, option 6 or E. sxicb-esx.foundryadmin@nhs.net.
Please include:
• Your name
• Your date of birth
• Your preferred contact number
• The name, date of birth and NHS number (if known) of the young person whose records you wish to access.
Our team will book a routine GP appointment for you and your young person. They will perform a routine test to see if your young person is competent to make their own decisions. This test is known as the Gillick Competency Test
If your young person is deemed competent they will be able to grant your access.
If they say:
‘Yes'. We will request that you and your young person complete and sign our proxy access form. This must be done in surgery with a member of staff present, and the appropriate level of access will be granted.
‘No’. You will not be granted access.
If your young person is not deemed competent.
We will request that you complete and sign our proxy access form. and the appropriate level of access will be granted to you as their care giver.
The competency test can be redone at the request of the practice, young person or care giver at any time. Guidance suggests testing yearly until the young person turns 16.
The young person can contact the practice at any point to amend or revoke access.
People aged 16+ are assumed to be able to make an informed decision about who they allow access to the care records.
People aged 16+ and the person they wish to grant access to must attend the practice together in person. Each must bring formal ID (passport, driving licence etc.). They must complete the relevant forms with a member of staff present. This is to ensure there is no coercion or force.
Patients can contact the practice at any point to amend or revoke access.
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