Online Services

Patient Online Services

Our patient online service allows you to:

• Book / Cancel Appointments*
• Order Repeat Medication
• View Test Results
• View your Electronic Medical Record (EMR)
• Request changes to your address and contact details

*Note: This service is temporarily unavailable due to the pandemic. Appointments are to be made by calling the surgery on 01273 480888.  Where appropriate, you will be given a telephone appointment with a clinician. They will arrange for you to attend the surgery if necessary.

Once registered, you can access the above services by logging in to SystmOnline. You can also download the SystmOnline App for use on your smartphone or tablet.

How do I Register for online access?

If you do not have access and wish to register for this service, please read our Patient Leaflet and complete our online Registration Form (A printable copy of this form can be found here)

Verification of Identification

If necessary we may request to see two forms of identification from you in order to process your registration. This will ideally be one of each of the following:

• ID confirming who you are, such as a driving licence or passport
• ID confirming your registering address, such as a utility bill

We ask that copies be sent to us via email: hwlhccg.foundryhealthcarelewes@nhs.net

If you are unable to provide proof of identity or address please contact our reception team on the same address who will be happy to assist you.