GP Patient Survey

The GP Survey is sent via letter or text in early January, those selected will have until the end of March to complete the survey.

The survey has been designed to give patients the opportunity to feed back about their experiences of their GP practice. The survey asks about patient experiences of local GP practice and other local NHS services, and includes questions about their general health.

It includes questions about a range of issues, such as how easy or difficult it is to make an appointment at the practice, satisfaction with opening hours, the quality of care received from GPs and practice nurses, among other things. This survey is an opportunity for patients to have their say about how well their practice is doing at providing these services to patients.

The feedback we receive will be used to see where we may need to improve and will help us to develop our services in the future.

Further information regarding the survey can be found on the GP Patient Survey website. Follow the link below.

GP Patient Survey

GP Patient Survey Results - 2023

Data was collected for this years GP Patient Survey from January to March 2023.

465 surveys were sent to our patients, 214 surveys were sent back.

Results were collated and published on July 13 2023.

Foundry Healthcare Lewes - Where patient experience is best:

  • 95% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment
    (Local (ICS) result: 92% / National result: 90%)
  • 97% of respondents had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment
    (Local (ICS) result: 94% / National result: 93%)
  • 86% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment
    (Local (ICS) result: 83% / National result: 81%)

Foundry Healthcare Lewes - Where patient experience could improve

  • 21% of respondents find it easy to get through to this GP practice by phone
    (Local (ICS) result: 47% / National result: 50%)
  • 31% of respondents are satisfied with the general practice appointment times available
    (Local (ICS) result: 50% / National result: 53%)
  • 38% of respondents were offered a choice of appointment when they last tried to make a general practice appointment
    (Local (ICS) result: 56% / National result: 59%)
Our full GP Survey results can be found here

We have added for your interest the results for all Primary Care Networks across Sussex, see the NHS Sussex Integrated Care System slide for 2023.

NHS Sussex ICS Results - 2023

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