GP Patient Survey

The survey has been designed to give patients the opportunity to feed back about their experiences of their GP practice. The survey asks about patient experiences of local GP practice and other local NHS services, and includes questions about their general health.

The survey includes questions about a range of issues, such as how easy or difficult it is to make an appointment at the practice, satisfaction with opening hours, the quality of care received from GPs and practice nurses, among other things. This survey is an opportunity for patients to have their say about how well their practice is doing at providing these services to patients.

The feedback we receive will be used to see where we may need to improve and will help us to develop our services in the future.

Further information regarding the survey can be found on the GP Patient Survey website. Follow the link below.

GP Patient Survey

GP Patient Survey Results - 2021

Data was collected for last years GP Patient Survey from January to March 2021.

272 surveys were sent to our patients, 142 surveys were sent back.

Results were collated and published on July 8 2021.

Foundry Healthcare Lewes - Where patient experience is best:

  • 92% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment
    (Local (CCG) average: 88% / National average: 86%)
  • 97% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment
    (Local (CCG) average: 94% / National average: 93%)
  • 92% of respondents say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment
    (Local (CCG) average: 90% / National average: 88%)

Foundry Healthcare Lewes - Where patient experience could improve

  • 35%of respondents usually get to see or speak to their preferred GP when they would like to
    (Local (CCG) average: 51% / National average: 45%)
  • 58% of respondents describe their experience of making an appointment as good
    (Local (CCG) average: 72% / National average: 71%)
  • 54% of respondents were offered a choice of appointment when they last tried to make a general practice appointment
    (Local (CCG) average: 67% / National average: 69%)
Our full GP Survey results can be found here

We have added for your interest the results for all GP practices across East Sussex, see the NHS East Sussex CCG slide for 2021.

NHS East Sussex CCG Results - 2021

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